About Danley 911:
There’s a reason Danley 911 Home Services has been in business for over 100 years. We offer peace of mind through the knowledge and experience of our team, the quality of our workmanship, the superior products we provide, and our unwavering commitment to our customers. Specializing in residential Electrical, Generator, HVAC, and Plumbing services, Danley 911 is the one-call solution homeowners trust. From our family to your family — we care.
Position Summary:
The Trades Manager is responsible for leading and supporting our field service teams across all trades—Electrical, Generator, HVAC, and Plumbing. This role ensures that daily operations run smoothly, jobs are completed efficiently, and customers receive top-tier service. It’s a hands-on leadership position ideal for someone with a strong technical background, excellent communication skills, and a passion for team development.
Key Responsibilities:
- Manage and support field technicians across all service divisions.
- Oversee daily scheduling, dispatching, and job completion.
- Ensure high-quality workmanship and customer satisfaction.
- Collaborate with office staff to streamline communication and job flow.
- Assist with hiring, onboarding, and training of new technicians.
- Monitor inventory needs and coordinate with warehouse and parts teams.
- Provide technical guidance and troubleshooting support.
- Track performance metrics and implement process improvements.
Requirements:
- Prior leadership or management experience in a service-based environment.
- Strong organizational and communication skills.
- Ability to lead and motivate teams in a fast-paced setting.
- Familiarity with scheduling, dispatching, and service software.
- Valid driver’s license and clean driving record.
- Trade licenses or certifications are a plus.
What We Offer:
- Competitive salary based on experience plus Bonus.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunities for growth and advancement.
- Supportive, team-oriented work environment.
Join Danley 911 and help lead a team that keeps homes safe, comfortable, and running smoothly